Case type
Water heaters
Leaking tanks, failing components, aging units, and heaters that no longer deliver the hot water your home needs.
The evidence
What we look for
- Water at the base of the tank
- Rust or corrosion on fittings
- Inconsistent or no hot water
- Rumbling, popping, or unusual noise
- Age and prior repair history
The investigation
How we work the case
We inspect the tank, valves, anode, venting or combustion path, and supply connections to separate a failed component from a unit that has reached the end of reliable service.
The solution
Case closed
Repair when the evidence supports it. Replace when the heater can no longer be trusted. Either way, the goal is dependable hot water and a clean close to the case.
Jurisdiction
Water heaters by area
We take this case across Seattle & the Pacific Northwest. Choose your area for a local file.
Related cases
Other investigations
- Hidden leaksWater can travel away from its source before it becomes visible. We investigate the signs and trace the leak back to where the case began.
- Water serviceThe line connecting the meter to your home can fail, leak, or restrict flow. We investigate the service line when the evidence points beyond the fixtures.
- Water pressureHigh or low water pressure is a clue, not always the cause. We trace the pressure problem back to its source.
- RepipingSometimes the problem is not one fixture or one connection. When the piping itself has become the issue, we investigate the condition of the system and determine the appropriate path forward.
- ValvesA valve that leaks, sticks, or fails to shut off can create a larger plumbing problem. We identify the failure and address the source.
- DrainsSlow drains and recurring backups leave clues. We investigate what is affecting the drainage system rather than simply treating the symptom.
- Tankless systemsScale, fault codes, poor performance, and systems that stop delivering reliable hot water can all point to an underlying issue.
- Gas pipingNew gas lines, corrections, and related plumbing work completed according to the requirements of the job.
- Code correctionsWhen existing plumbing does not meet current requirements, we identify what needs to be corrected and bring the affected work up to code.
- Unusual problemsNot every plumbing problem follows a familiar pattern. When the symptoms do not match a standard failure, we investigate the case from the evidence up.