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Case notes from the field — what we investigated, what the evidence showed, and how the file closed.
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Featured file
Case detail
Sample file · Case 04 · Water heater
The Case of the Water Where It Shouldn't Be
- The Case
- The customer found water on the floor beside a tank that was still making hot water.
- The Evidence
- Corrosion at the base of the tank
- Age past a typical service life
- Moisture limited to the heater closet
- The Investigation
- Private I Plumbing traced the water to the tank itself, not a supply line or a drain.
- The Solution
- The failed water heater was replaced, and the connections were redone correctly.
Case Closed
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Location
Bothell, WA 98012
Seattle & the Pacific Northwest